TOA Technologies Provides Solutions for Scheduling
January 25, 2007
According to an article in the Wall Street Journal, cable providers are recognizing the customer satisfaction nightmare that comes along with the four-hour waiting window for service calls. Most of the large companies are now looking for ways to improve the in-home appointment experience for their customers, including shortening the wait window and improving communications between customer and company. As mentioned in the article, TOA Technologies provides a solution for making the appointment scheduling process easier for the company and therefore more efficient and satisfactory for the customer. Learn more about TOA on their website.
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